Our Services
Managed IT Services
Live Oak’s highly qualified and experienced IT professionals have helped startups, non-profits, SMBs, and Fortune 500 companies succeed. Discover why we’re the top managed IT services company in Texas!
Across Texas, including Austin, Dallas, Fort Worth, San Antonio, and beyond, Live Oak delivers comprehensive managed IT services and support that help businesses stay secure, productive, and connected. As a local managed service provider, we handle everything from proactive monitoring and helpdesk support to cloud management and cybersecurity, so your team can focus on growth. Whether you need a fully outsourced IT solution or a co-managed partnership, our experts provide reliable, responsive service tailored to your business needs throughout the Lone Star State.
Do I Need Managed IT Services?
Digital businesses rely heavily on technology to streamline their operations and drive growth. By handing technical elements over to a capable MSP, your company can focus on what makes you shine.
Maybe you’re branching out into new IT avenues or facing security issues. Maybe you don’t have the capacity to handle the workload. Whatever the case, our managed IT services team is here to discuss potential solutions and optimizations.
Most businesses reach out to MSPs because:
- Their current team lacks an IT department.
- They’re unhappy with their current IT and/or security teams.
- They’re currently unable to afford a full-time employee to address certain IT issues.
- Their operations are so small, they only need a part-time professional.
Precision-Driven Managed IT Services
At Live Oak, our managed IT services in Austin focus on offering dynamic, scalable solutions to fulfill the unique needs of your business. If you are a startup or an established enterprise, our strategic IT management services are designed to foster growth and innovation.
Specialized Services for Non-Profits
Comprehending the unusual challenges faced by non-profits, Live Oak offers specialized managed IT services for non-profits in the USA. Our cost-effective strategies empower organizations to achieve more with their resources, enhancing operational efficiencies and data security.
Technology Solutions for Digital Enterprises
As your managed IT service provider, we deliver comprehensive digital business technology services. Our solutions are crafted to support the complex needs of modern digital enterprises, integrating advanced managed services software to streamline operations. Partner with Live Oak for managed IT services that redefine efficiency and energy. Our responsibility is to equip your business with the tools needed for success in the digital age.
FAQs
A managed service provider (MSP) is a third-party company that manages a client’s IT infrastructure and services. MSPs handle network monitoring, cybersecurity, cloud computing, and IT support, offering proactive maintenance and expertise to enhance business efficiency and security.
MSPs can be a force multiplier for businesses seeking cost-effective IT management, enhanced security, and reduced downtime. They provide expert support, proactive monitoring, and scalable solutions, helping companies focus on core operations while ensuring their IT infrastructure remains secure, efficient, and up-to-date.
No, ADP is not a traditional managed service provider (MSP). It specializes in payroll, human resources, and workforce management solutions. While ADP offers cloud-based HR services and analytics, it does not provide comprehensive IT infrastructure management like a typical MSP.
MSP pricing varies based on services, company size, and needs. Costs typically range from $50 to $300 per user or device per month. Some providers offer flat-rate pricing, while others charge per service, with enterprise solutions costing significantly more for extensive IT management.
Do I Need a Managed or Co-Managed IT Company?
When choosing between these services, you’ll need to consider your current team, budget, and needs.
A fully-managed IT company gives all IT responsibilities to an external provider. If you don’t need a full IT team, co-managed services are more flexible. Your in-house IT team and Live Oak will share responsibilities and involvement.
The Live Oak Approach
As your company evolves, so will your IT needs. By partnering with Live Oak, you’ll have the best managed IT services company to support you – every step of the way. With our effective and efficient team of experts handling the IT side of things, you’ll get back to running your company. After all, your success is our success.
The Benefits of a Managed Services Provider (MSP)
Focus on What Matters Most
IT management consumes time and energy, especially if you’re unfamiliar with the industry. Outsourcing difficult IT tasks to a capable MSP increases focus on your core business goals.
Compliance & Regulation Adherence
It’s an MSP’s role to understand your industry’s regulations. We’ll ensure your systems comply with ever-evolving standards – and avoid potential legal penalties.
Enhanced Security
Our internal team specializes in implementing robust security measures to protect your business data and networks. From regular updates to patches to real-time threat detection, Live Oak ensures that your site is consistently protected.
Proactive IT Maintenance & Monitoring:
Live Oak’s experts monitor your business’ IT systems. By doing so, they anticipate and address potential issues before they escalate. Optimized systems mean minimized downtime and maximized productivity.
Access to State-of-the-Art Technologies
Live Oak is equipped with the industry’s most advanced tools and technologies to manage IT infrastructures. We provide our clients the competitive edge to perform more effectively.
Cost-Effective Solutions
An outsourced MSP removes the need for training and staffing your own employees. Many teams with small margins take advantage of this cost-effective solution, paying MSPs only for the required elements.
Scalability and Flexibility
Go Live Oak’s scalable solutions adapt as your business evolves. From adding new users to updating hardware to integrating new security technology, we’re a managed IT support company that accommodates changes with ease.
Constant Support
Security and technical issues spring up all the time. To minimize downtime – and maximize productivity – our incredible support team tackles issues related to systems, databases, and applications.
Live Oak’s Managed IT Services
Live Oak offers unlimited support, both on-site and remote. Our team prides itself on providing 24/7 health and security monitoring of all systems in place
Live Oak clients’ needs are wide-ranging and include the following:
- Scaling operations
- Maintaining networks and systems
- Improving efficiency and productivity
- Cybersecurity (system monitoring, network systems patching, training)
- Remote work monitoring
- End user management
- Help desk services
- Cloud migration
- Compliance assistance
- Hardware & software
- Firewall management
- Troubleshooting
- Security and patch management for all network devices
- Vendor selection and management (e.g., copiers, A/V, VOIP system)
- Limited 3rd party service and software support (with vendor involvement)
98% customer satisfaction
Every business has unique challenges. That’s why Live Oak IT provides individual attention and problem-solving – with fast turnaround.
Exceeding Expectations Since 2014
At Live Oak, your business will always talk to real humans, not chatbots. We make it easy to resolve issues, streamline communication, and take care of IT tasks.
To remove security vulnerabilities (like adding and removing staff from working environments), Live Oak IT manages all client work under “one roof.”
No two businesses’ needs are the same. Once we get started, every enterprise receives a custom IT roadmap to identify gaps and craft a detailed plan of action.
We don’t believe in hidden fees. Our customers always know what they’re being charged for – before they receive a bill.
In order to identify and address IT issues, a proactive team ensures that there will be minimal disruptions down the line.
If you’ve recently had turnover or have never had an in-house team, it can be challenging to understand ever-evolving technologies and best practices. Every quarter, our experts will provide you with the highlights and recommendations.
Our team of IT professionals goes above and beyond to provide each partner with custom solutions.
We don’t take your trust lightly. That’s why we never outsource our customer service to other businesses or other countries. When you partner with us, you’re working with Live Oak – and only Live Oak.
Whether you require hardware procurement, co-managed IT, or a vCIO, our custom services tick all of your boxes.
Looking to take your business to the next level? Let’s talk!
What we do