Keeping up with the latest threats – and measures to combat them – is something your site should take seriously. That’s why Live Oak builds systems and processes to keep your data safe and secure, all while providing top-tier, 24/7 monitoring.
When you hear the term “IT Security”, you might think of things like firewalls and complicated passwords. In reality, IT Security goes far beyond that.
While having a good firewall and strong password policy are important, we will also place an emphasis on things like training employees to identify threats. Companies are rarely breached by some complex hack, more often the breach comes from someone clicking on something they shouldn’t or by inadvertently allowing access to information that should be kept private. By providing constant IT security awareness training, we increase the chances that a threat will be detected in real time and prevented altogether.
Best-in-Class Security Tools
Once the issue is identified, worked on and resolved, we then communicate with the customer on what we’ve found. We also place particular importance on translating potentially complex IT concepts into a more easily-understood explanation for the customer, allowing them to not only understand that their issue is resolved, but also what led to the issue coming up in the first place.
We also consider things like physical security when we evaluate a company’s security posture. What good is a complex password if you have it written on a sticky note and taped to your monitor? Any area of an office that houses sensitive company electronic information is evaluated, and we then highlight any vulnerabilities we’ve found.
An MSP That Goes Above & Beyond
At Live Oak, your business will always talk to real humans, not chatbots. We make it easy to resolve issues, streamline communication, and take care of IT tasks.
To remove security vulnerabilities (like adding and removing staff from working environments), Live Oak IT manages all client work under “one roof.”
No two businesses’ needs are the same. Once we get started, every enterprise receives a custom IT roadmap to identify gaps and craft a detailed plan of action.
We don’t believe in hidden fees. Our customers always know what they’re being charged for – before they receive a bill.
In order to identify and address IT issues, a proactive team ensures that there will be minimal disruptions down the line.
If you’ve recently had turnover or have never had an in-house team, it can be challenging to understand ever-evolving technologies and best practices. Every quarter, our experts will provide you with the highlights and recommendations.
Looking for a new managed service provider? You’ve come to the right place.
We go the extra mile to provide partners with custom solutions. We never outsource our customer service to other companies or countries. When you partner with us, you’re working with the Live Oak team.
Whether you’re looking for a virtual IT department, a temporary staffing solution, or someone to set up your environment correctly, there’s a custom service for you.
Get in touch with us to discover more!
We pride ourselves on our reputation for customer satisfaction. By focusing on our clients’ individual needs and treating them like human beings, we’ve achieved an average 98% satisfaction rating.
What we do