Making IT human

Our unique customer-focused approach delivers reliable, friendly, and easy to understand customer service. From startups to Fortune 500 companies, our approach to IT has provided our partners with peace of mind and more time to focus on their business. Let’s get started today.

IT Team collaborating at meeting table

services

We offer a variety of IT services custom-tailored to help businesses perform better and more securely while saving them time and money. 

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it
audit

We analyze your IT infrastructure and craft a custom plan for success.

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Co-Managed it services

We provide experienced professionals to handle immediate needs while helping identify a long-term strategy.

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Security
solutions

We build custom solutions using best practice industry standards to keep your important data managed and secure.

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Managed IT Support

We’ll manage your IT resources effectively and efficiently so you can focus on running your company.

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Incident Response

We provide round-the-clock service to address issues quickly and efficiently.

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Remote/
WFH

We integrate technology systems for productive and efficient remote projects.

ABOUT US

After years of being frustrated by the typical, robotic offerings of the IT services industry, we decided we could do it better. Established in 2014 with the goal of providing a customer-first approach, we built Live Oak for companies that demand more from their partners, humanity. Read more.

How we’re
different

We pride ourselves on our reputation for customer satisfaction. By focusing on our clients individual needs and treating them like human beings, we’ve been able to achieve an average of 98% satisfaction rating.

// human

Interaction with real people rather than robots.

// trustworthy

Upfront and honest pricing models.

// committed

Your success is our success.

// Customized

We cater to your individual business needs.

our mission

Help businesses grow by providing custom tailored IT solutions and reliable, friendly and easy to understand service.

// what Partners are saying about us right now

"As usual, Randy had great suggestions and a solution to the issue! Grateful for his help!"
Sarah Bland from Hill Country Christian School of Austin
January 13, 2022
"Paul went above and beyond interfacing with GoEngineer to determine the correct path for properly installing SolidWorks."
John from Green Revolution Cooling, Inc.
January 28, 2022
"Randy and Jonathan worked well as a team to get my class back up and running. Some of our computers were having trouble with the Adobe Creative Suite, but are now back in service. Thank you!"
Mary Lou Herring from Hill Country Christian School of Austin
February 22, 2022
"Appreciate Dio staying all day and working through the issues. Dio is a pleasure to work with."
Cindy Salinas from Girl Scouts of Central Texas
March 22, 2022
"Manny was very helpful and patient. He worked on my computer for 3 hours yesterday. Thank you so much for your help."
Mary Alice Carlin from Swagelok Austin
March 25, 2022
"I cannot find the words to describe the professionalism, attentiveness and dedication I have experience from your team so far. You all are awesome, and I am looking forward to working with you all going forward. Thank you, thank you, thank you!"
Elaine M. Burr from Chamberlain McHaney, PLLC
March 10, 2022
"Paul really made me feel like he cared about my computer's functionality and that I could get back to being productive quickly. I so appreciated his help and guidance. Give that man a raise!!!!"
Cheryl Asher from Brokerage Engine, Inc.
April 18, 2022
"As always, quick reliable service! and my computer works. what more can I ask for?"
Anita Braun from Girl Scouts of Central Texas
April 15th, 2022
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95.31%

CUSTOMERS DELIGHTED

192

SURVEY RESPONSES LAST 30 DAYS

14.4 MIN

AVG. RESPONSE TIME

OUR CLIENTS