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Making IT human

Our unique customer-focused approach delivers reliable, friendly, and easy to understand customer service. From startups to Fortune 500 companies, our approach to IT has provided our partners with peace of mind and more time to focus on their business. Let’s get started today.

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IT Team collaborating at meeting table

services

We offer a variety of IT services custom-tailored to help businesses perform better and more securely while saving them time and money. 

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it
audit

We analyze your IT infrastructure and craft a custom plan for success.

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Co-Managed it services

We provide experienced professionals to handle immediate needs while helping identify a long-term strategy.

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Security
solutions

We build custom solutions using best practice industry standards to keep your important data managed and secure.

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Managed IT Support

We’ll manage your IT resources effectively and efficiently so you can focus on running your company.

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Incident Response

We provide round-the-clock service to address issues quickly and efficiently.

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Remote/
WFH

We integrate technology systems for productive and efficient remote projects.

// what Partners are saying about us right now

"Mark was great! Not only did he take care of the transition quickly, but he offered tips and pointers along the way to help me get started on the 'new to me' Windows 11. Thanks a lot Mark!"
John Taylor
January 12, 2023
"It was quite the puzzler of a problem, but Matthew and the team did great work and finally figured it out. Glad to work with Live Oak!"
Mary Gatlin
January 9, 2023
"James quickly and cheerfully resolved one of my issues on the phone and got the second issue resolved shortly after we spoke. Appreciate that NOT ONCE did he suggest that I just restart my machine. :D"
Josh Burke
January 3, 2023
"Appreciate Dio staying all day and working through the issues. Dio is a pleasure to work with."
Cindy Salinas from Girl Scouts of Central Texas
March 22, 2022
"I cannot find the words to describe the professionalism, attentiveness and dedication I have experience from your team so far. You all are awesome, and I am looking forward to working with you all going forward. Thank you, thank you, thank you!"
Elaine M. Burr from Chamberlain McHaney, PLLC
March 10, 2022
"Paul really made me feel like he cared about my computer's functionality and that I could get back to being productive quickly. I so appreciated his help and guidance. Give that man a raise!!!!"
Cheryl Asher from Brokerage Engine, Inc.
April 18, 2022
"As always, quick reliable service! and my computer works. what more can I ask for?"
Anita Braun from Girl Scouts of Central Texas
April 15th, 2022
“Randy is simply the best. Knowledgeable, kind and quick.”
Catherine Cheng from Hill Country Christian School of Austin
August 11, 2022
“James was extremely patient and helpful. He was able to answer all of my questions in a satisfactory manner.”
Rudy Mirran from Lick Honest Ice Creams
August 9, 2022
“Mark was very helpful. While it did take some time to get all of the updates installed on my computer, I appreciated that he explained things in a way I could understand, and he also made the call really enjoyable.”
Jonathon Zagouris from Brokerage Engine, Inc
August 5, 2022
“A huge thanks to Dan for quickly coming in and finding all the ways (literally) to save my battery life. What he was able to do in 30 min would have taken me 3 weeks of stumbling around. A lifesaver and time saver!”
Brandon Garcia from Texas Public Charter Schools Association
August 10, 2022
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ABOUT US

After years of being frustrated by the typical, robotic offerings of the IT services industry, we decided we could do it better. Established in 2014 with the goal of providing a customer-first approach, we built Live Oak for companies that demand more from their partners, humanity. Read more.

How we’re
different

We pride ourselves on our reputation for customer satisfaction. By focusing on our clients individual needs and treating them like human beings, we’ve been able to achieve an average of 98% satisfaction rating.

// human

Interaction with real people rather than robots.

// trustworthy

Upfront and honest pricing models.

// committed

Your success is our success.

// Customized

We cater to your individual business needs.

our mission

Help businesses grow by providing custom tailored IT solutions and reliable, friendly and easy to understand service.

94.8%

CUSTOMERS DELIGHTED

157

SURVEY RESPONSES LAST 30 DAYS

17.4 MIN

AVG. RESPONSE TIME

OUR CLIENTS

HCBC
Kup
Onnit
HCCS
Tec
AEC
WL_logo-MAIN copy
cicis
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Making IT human.

Work with us

Contact

PO Box 9126

Austin, Texas 78766

(512) 865-4485

[email protected]

Occasional news and updates

© Live Oak 2022

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