Our Services
Cybersecurity
Keeping up with the latest threats – and measures to combat them – is something your site should take seriously. That’s why Live Oak builds systems and processes to keep your data safe and secure, all while providing top-tier, 24/7 monitoring.
IT operations vs. Cyber Security Operations
At their core, IT and cyber security are designed to protect against risks and breaches of computer systems. They also focus on ways to manage critical data and protect revenue.
IT operations is a wide-ranging sector that provides solutions to safeguard an organization’s IT infrastructure (e.g., hardware, software, network systems). These potential threats extend to data breaches and unauthorized access.
Cyber security is a subset of information technology security, addressing a more comprehensive range of digital threats in today’s interconnected world (e.g., malware, phishing, online attacks). A cybersecurity team’s job is more narrowly focused on preventing and limiting data access.
Cybersecurity practices are something the IT operations team should be following. IT teams aim to make data readily available so people can do their jobs while following recommended cybersecurity practices.
Note: If a company has deep regulatory cybersecurity requirements (or requires a deep dive into their cybersecurity environment), we recommend management by two different experts to prevent conflict of interest.
Do I need IT Security Services?
Your MSP’s data management policies should fight threats from the internet (like hacks, attacks, and fraud). Therefore, your IT security plan should be all-encompassing to combat internal and external risks.
What Live Oak Offers
IT is all about providing access to the hardware, components, and internet connectivity. Live Oak’s team is responsible for day-to-day IT, like troubleshooting, providing system access to tools, and setting up new users (e.g., hardware, keyboard, monitor, email addresses). If you’re a Texas company looking for fundamental cybersecurity best practices, we’re your team.
* Preventative Employee Training
Complex hacks are rarely responsible for company breaches. Actually, the majority occur when employees accidentally click on certain elements by mistake or allow access to private data. Security practices are only as good as the people following them. Through IT security awareness training, Live Oak helps your team detect – and prevent – these errors in real-time.
* Advanced Security Tools
Live Oak is here to protect your company’s revenue, so we constantly evolve with cyber security threats. Through partnerships with leading cyber security software tools (e.g., Huntress, Spam Titan, Sentinel One), we watch for security threats 24/7. That means you’ll have more time to focus on your business – not worry about potential breaches.
* Tangible Security
While evaluating a company’s security, Live Oak also considers elements like physical security. What good is a complex password if you have it taped to your monitor? All office areas that house sensitive company electronic information are evaluated, then vulnerabilities are highlighted.
- Endpoint/intrusion detection
- MFA
- Compliance support
- Privileged access management
- DNS filter
- Email SOC
- VPN
Exceeding Expectations Since 2014
At Live Oak, your business will always talk to real humans, not chatbots. We make it easy to resolve issues, streamline communication, and take care of IT tasks.
To remove security vulnerabilities (like adding and removing staff from working environments), Live Oak IT manages all client work under “one roof.”
No two businesses’ needs are the same. Once we get started, every enterprise receives a custom IT roadmap to identify gaps and craft a detailed plan of action.
We don’t believe in hidden fees. Our customers always know what they’re being charged for – before they receive a bill.
In order to identify and address IT issues, a proactive team ensures that there will be minimal disruptions down the line.
If you’ve recently had turnover or have never had an in-house team, it can be challenging to understand ever-evolving technologies and best practices. Every quarter, our experts will provide you with the highlights and recommendations.
Our team of IT professionals goes above and beyond to provide each partner with custom solutions.
We don’t take your trust lightly. That’s why we never outsource our customer service to other businesses or other countries. When you partner with us, you’re working with Live Oak – and only Live Oak.
Whether you require hardware procurement, co-managed IT, or a vCIO, our custom services tick all of your boxes.
Looking to take your business to the next level? Let’s talk!
98% customer satisfaction
Every business has unique challenges. That’s why Live Oak IT provides individual attention and problem-solving – with fast turnaround.
What we do