top to bottom
The audit we perform covers everything from the physical components that make up an IT infrastructure (things like firewalls, Wi-Fi hardware, servers, workstations, etc.) to policies and procedures, and we spend time with key members of your staff to gain a better understanding of what’s working well and what isn’t.
a plan forward
Once we have a complete view of the state of IT at your company, we highlight the areas of concern that need our attention going forward. While we perform a version of this audit for every new customer, we can also be engaged to perform an audit for your firm even if you don’t plan to change IT support vendors any time soon.
a fresh perspective
Another benefit of having our staff perform an audit is it provides a check-and-balance to your existing IT team/vendor. IT is a complicated area of your business, and small things have a tendency to get overlooked over time. These present small weaknesses that over time can represent a big threat, so having a third party audit allows for a “fresh set of eyes” to look through your environment to find potential failure points.
The Live Oak Difference
We pride ourselves on our reputation for customer satisfaction. By focussing on our clients’ individual needs and treating them like human beings, we’ve been able to achieve an average of 98% satisfaction rating.